If I close my account, can I reopen it?
When closing your account, your account will be permanently closed.
If you are wanting to not access your account, for a certain period of time, we recommend to check out our Cool-Off and Self Exclusion options. For more information about these options, you can visit
Setting a Cool-Off Period.
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Close My Account
If you wish to close your account you can do it yourself. Click on the menu option and go to the Responsible Gaming section. You will find the Close Account option as shown below You can also contact our Player Services and request for account ...
How do I get a Momentum account?
To get a Momentum account you need to visit the Momentum Desk at Fallsview Casino Resort or Casino Niagara and provide valid government-issued photo identification. Once you have a Momentum account you can start earning Status Points and Momentum ...
What happens if I want to unlink my Momentum account?
If you would like to unlink your Momentum account you certainly can. Just reach out to support@playfallsview.com and they’ll be able to break the link.
How do I link my Momentum account to PlayFallsview?
From the hamburger menu select “Momentum” and then “Link Momentum Account”. You'll then be asked for your Momentum account number which is on the front of your Momentum card. Once you submit the number, an authentication process will run and if ...
Can I link someone else's Momentum number to my PlayFallsview account?
No, the authentication process will not allow you to link an account that isn't yours.