How do I know what limits have been set on my account?

To view your responsible gaming limit history, simply go to hamburger menu (Three horizontal bars)>Responsible Gaming>Limit History

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• Know your limits....... and set them too

  We want all our patrons to enjoy their game play. We also know that at times some people tend to get carried away and/or play in a way that may affect them adversely. In order to help our patrons enjoy the games responsibly, we offer the following ...

• Close My Account

  If you wish to close your account you can do it yourself. Click on the menu option and go to the Responsible Gaming section. You will find the Close Account option as shown below ​ You can also contact our Player Services and request for account ...

• If I close my account, can I reopen it?

  When closing your account, your account will be permanently closed. If you are wanting to not access your account, for a certain period of time, we recommend to check out our Cool-Off and Self Exclusion options. For more information about these ...

• How do I get a Momentum account?

  To get a Momentum account you need to visit the Momentum Desk at Fallsview Casino Resort or Casino Niagara and provide valid government-issued photo identification. Once you have a Momentum account you can start earning Status Points and Momentum ...

• What happens if I want to unlink my Momentum account?

  If you would like to unlink your Momentum account you certainly can. Just reach out to support@playfallsview.com and they’ll be able to break the link.